Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Racktopia collects, uses, and protects your information when you use our colocation marketplace. By using the platform, you agree to the practices described here.
1Information we collect
We collect information you provide directly — such as your name, email, phone, and company when you register, list a facility, or submit a colocation request. We also collect listing details you publish as a provider, including facility specs, pricing, and contact routing information.
2How we use your information
We use your information to operate the marketplace: to create and manage your account, display your listings, route colocation requests to the relevant provider, communicate with you about your requests, and provide support. We may also use aggregated, de-identified data to improve our services.
3Sharing your information
When you submit a request for a listing, we share your contact details and requirements with the provider of that facility so they can follow up with a quote. We do not sell your personal information. We may share data with service providers who help us run the platform under appropriate data-protection agreements.
4Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may limit some features.
5Data retention
We retain your account and listing data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations and resolve disputes. You can request deletion of your data at any time.
6Your rights
You may access, correct, or delete your personal information, and object to or restrict certain processing. To exercise these rights, contact us using the details below. Where applicable, you also have rights under applicable data-protection laws.
7Security
We take reasonable technical and organizational measures to protect your information, but no system is perfectly secure. You are responsible for keeping your account credentials confidential.
8Contact us
If you have questions about this privacy policy or how we handle your data, contact us at sales@racktopia.net.